LCH’s RepoClear and EquityClear London-based entities are now live on Taskize.
By utilising Taskize’s solution, LCH’s members will now have access to a real-time view of their enquiries and response status.
Taskize removes email from operational processes and ensures clients know the progress and status of their queries, enabling LCH to prioritise, resolve and manage client enquiries more effectively.
It also allows different firms to resolve multi-party issues, always knowing who is responsible for the next action with traceability.
Additionally, LCH will use Taskize email integration to manage requests while clients transition to the Taskize web-app for its real-time capabilities.
Mike Jones, head of securities clearing operations at LCH, said: “Taskize’s secure, automated workflow system enables LCH to enhance its communications with its clearing members and provide them with improved customer experience.”
John O’Hara, CEO at Taskize, added: “We are delighted that LCH has selected Taskize for client servicing. LCH joins a rapidly growing community which includes DTCC, Euroclear, and sell-side and buy-side firms. Taskize makes it easy for every financial firm to access operational capabilities previously available only to tier one firms.”
